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icon email  General enquiries or raw feeding assistance, email: requests@simplypets.co.za

icon telephone  Order or distribution queries, call +27 (0)72 113 1092 or email: orders@simplypets.co.za

Click here to visit Simply Natural or Simply Vets

Stay informed! Visit the SA Department of Health's website for COVID-19 updates: www.sacoronavirus.co.za

How to Buy From Simply Pets

Garden Route Shoppers

If you live or are holidaying on the Garden Route, in fact anywhere between Cape Town and East London, please contact our head office in Sedgefield directly so we can help you either from our Sedgefield factory shop or direct you to our nearest agent in your area.
Phone: 044 343 1730 Monday to Friday 8h30 to 12h30, or
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. with your telephone number and order and we will contact you to make arrangements.


Gauteng Shoppers

If you live in Gauteng or surrounds, you are able to purchase online and collect or have your order delivered to your door.

1. Plan Your Delivery or Collection

You should expect to receive your order within 4 – 7 working days from confirmation of payment.

DELIVERY

  • Deliveries cost R120 in the main Gauteng zones and R285 in surrounding outlying areas.
  • Check our delivery areas to make sure you are on our route.
  • Check our weekly delivery schedules to your area to plan your orders well ahead of time to ensure you do not run out of food. Delivery zones & Delivery schedule 2021: Click here to download

COLLECTION

You can collect from our factory by prior arrangement:

Plot, 133 Homestead Rd, Farmall, MIDRAND. (View on Google Maps)
Mondays, Wednesdays and Fridays from 14h30 to 16h30. 

2. Register For An Online Account

  • Complete and submit the registration form here.
  • You will receive an email to verify your email address.
  • Once you have verified your email, an administrator will activate your account and notify you when it is done. If you do not receive this confirmation email during normal office hours within 2 hours, please contact us on 072 113 1092 so we can assist you. 

3. Login To Place & Pay For Your Order

  • Login using your username and password created during registration.
  • Collect your purchases and choose to check out.
  • Ensure you provide the correct delivery address where someone will be present to collect your parcel.
  • Input any coupon you have.
  • Select your shipment method: collection / delivery.
  • Select your payment method

 

PAYMENT OPTIONS

PayFast
Insert credit card, debit card and instant EFT icons here.
If you choose this option, we will automatically receive proof of payment and will be able to start processing your order immediately.

EFT Bank Transfer
If you choose to make the payment directly from your own bank, please send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will send you an acknowledgement of your payment as soon as we receive it. Orders will not be processed until we have confirmed receipt of your proof of payment.

Bank details:

Bank: Nedbank
Account name: Simply Vets Pty Ltd.
Branch code: 198 765
Account no: 101 821 5840
Reference: Your order number and surname

 

If you need any assistance with registering an online account or placing orders in Gauteng, please contact us so we can assist you.
Phone: 072 113 1092 Monday to Friday 8h30 to 17h00, or
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. with your telephone number and order and we will contact you to make arrangements.